Customer Service Representative - State Farm Agent Team Member
Plano, TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Plano, TX
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.
Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.
My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.
I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!
I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.
Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.
My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.
I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative with Korina Hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Plano, TX.
- I am a proud graduate of The University of North Texas.
- We have 40 years of combined insurance experience in our office.
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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